Front Desk Manager: Flexible Scheduling & Growth

Mereté Hotel Management; Hermiston (OR); Presencial; USD 42 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Pay

Flexible Scheduling

Career Development / Advancement

Paid Time Off

Health Benefits

Travel Industry Discounts

Resumo da oferta

Merete seeks a Front Office Manager for Holiday Inn Express in Hermiston, OR to lead the front desk operations with a focus on guest satisfaction, safety, and staff development. You will train, supervise, and schedule agents, ensuring service standards align with hotel policies.

The role requires strong customer service, cash handling, scheduling, and payroll oversight, plus adherence to laws and company guidelines.

Qualificações

• Prior customer service experience
• Experience working with computers and operating keyboards
• Prior cash handling experience
• Supervisory experience preferable
• May require a valid driver’s license with acceptable driving record
• Must pass criminal background check

Responsabilidades

• Select, train, supervise, develop, schedule, discipline, and counsel team members per hotel policies
• Follow predictive scheduling laws and regulations
• Conduct performance appraisals
• Demonstrate positive leadership to meet/exceed standards
• Monitor payroll hours and reports
• Attend and lead departmental meetings
• Ensure guest satisfaction and safety standards are met
• Maintain audit-ready property operations

Conhecimentos

Customer service

Computer skills

Cash handling

Supervisory experience

Driver's license

Formação académica

High School

Descrição da oferta de emprego

Merete seeks a Front Office Manager for Holiday Inn Express in Hermiston, OR to lead the front desk operations with a focus on guest satisfaction, safety, and staff development. You will train, supervise, and schedule agents, ensuring service standards align with hotel policies.

The role requires strong customer service, cash handling, scheduling, and payroll oversight, plus adherence to laws and company guidelines.