Front Desk/Mailroom - Student Assistant

miamioh; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Miami University seeks a versatile Student Assistant to handle front-desk operations, divisional mailroom logistics, and database support. Serving as the primary point of contact for guests, this role manages incoming/outgoing mail, conducts campus mail runs (driver's license required), and maintains constituent records.

Additional duties include supporting staff with special projects. Availability for Winter Break, J-Term, and Spring Semester is encouraged; roles may be filled for multiple

Qualifications

• Must pass a HireRight DMV background check.
• Valid US Driver's License.
• Minimal training or prior knowledge of work is required.

Responsibilities

• Front Desk & Office Support: Serve as the primary point of contact for University Advancement; greet donors, alumni, and guests professionally.
• Mailroom & Logistics:Receive, sort, and deliver mail and packages; assemble and prepare outgoing mailings; perform campus mail runs.
• Data Management & Research: Update constituent records in the Advancement database (Gifts and Records).
• Other Duties: Perform additional tasks to support divisional goals.

Skills

Dependable

Clear communicator

Data privacy

Microsoft Office

Tools

Microsoft Office

Google Workspace

Job description

Job Title

Front Desk/Mailroom - Student Assistant

Department

University Advancement Operations JM

Worker Type

Student (Fixed Term)

Pay Information

For hourly student pay rates, please visit the Student Job Classification page on the Office of Human Resources website. For salaried student positions, contact the department for pay information.

Duration of Appointment

Duration: Winter Break, J-Term, and/or Spring Semester (Multiple terms available; availability for all terms is not required)

Maximum Scheduled Weekly Hours

1

Job Description Summary

University Advancement seeks a versatile Student Assistant to handle front-desk operations, divisional mailroom logistics, and database support. Serving as the primary point of contact for guests, this role manages incoming/outgoing mail, conducts campus mail runs (driver's license required), and maintains constituent records. Additional duties include supporting staff with special projects as they arise.

Job Description

Essential Duties

• Work assignments are completed under close supervision.
• Procedures are well established.
• Employees typically follow well-defined policies and procedures.

Minimum Qualifications

• Must pass a HireRight DMV background check
• Valid US Driver's License
• Minimal training or prior knowledge of work is required.

Additional Position Information (if applicable)

Availability: Hiring for Winter Break, J-Term, and Spring Semester positions. Candidates do not need to be available for all terms to apply.

Front Desk & Office Support

• Office Hospitality: Serve as the primary point of contact for University Advancement; greet donors, alumni, and guests with a professional, welcoming demeanor.
• Operational Assistance: Provide administrative support to ensure the smooth, daily operation of the division.

Mailroom & Logistics

• Distribution: Receive, sort, and deliver incoming mail and packages to divisional units.
• Mail Preparation: Assemble and prepare outgoing divisional mailings accurately and on schedule.
• Campus Deliveries: Perform regular campus mail runs to maintain timely document flow (valid driver's license required).

Data Management & Research

• Information Integrity: Update constituent records (addresses, phone numbers, emails) in the Advancement database for the Gifts and Records team.

Other Duties

Perform additional tasks as assigned to support divisional goals.

Qualifications & Skills

• Dependable and punctual with a strong work ethic and consistent, reliable attendance.
• Prompt and clear communicator who follows up on assigned tasks in a timely manner.
• Attention to detail and strict commitment to maintaining data privacy and confidentiality.
• Proficient in Microsoft Office (or comparable Google programs) with the ability to learn new software.
• Strong organizational skills with the capacity to prioritize tasks and meet deadlines consistently.
• Valid driver's license required.

Required Application Documents

Resume/CV & cover letter preferred, but not required.

Posting Contact Information

Mindy Kennedy

[e-mail]

Additional Information

A criminal background check may be required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Reasonable Accommodations

Requests for reasonable accommodations for disabilities related to employment should be directed to [e-mail] or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Miami University Values Statement

Miami University is a scholarly community whose members believe that a liberal education is grounded in qualities of character as well as of intellect. We respect the dignity of other persons, the rights and property of others, and the right of others to hold and express disparate beliefs. We believe in honesty, integrity, and the importance of moral conduct. We defend the freedom of inquiry that is the heart of learning and combine that freedom with the exercise of judgment and the acceptance of personal responsibility.

For more information on Miami University's mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [e-mail] or 513-529-3560.

Clery Act

As part of the University's commitm