Front Desk & Mailroom Specialist

AppleOne Employment Services; Clermont (KY); On-site; USD 23,000 - 32,000; Full time

Job summary

AppleOne Employment Services in Clermont, KY is seeking a reliable Front Desk Associate for a temp-to-hire administrative role. You will manage mailroom, front-desk duties, switchboard, and general office services to support daily operations in a professional environment.

The position features a steady weekday schedule, hands-on training, and the chance to grow with a supportive team. Key duties include handling mail, shipping, phone calls, visitor direction, inventory, and clerical tasks with a

Qualifications

• High school diploma required.
• Minimum of 1 year of prior mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Experience using or ability to learn shipping management systems, including FedEx shipping tools.
• Strong communication skills and a professional phone presence.
• Excellent customer service skills with a diplomatic, team‑oriented approach.
• Strong work ethic, attention to detail, and ability to maintain a professional demeanor and appearance.
• Assertive, resourceful, motivated, and willing to ask questions and take initiative.

Responsibilities

• Manage shipping, receiving, and mailroom functions, including sorting incoming mail and parcels by recipient or department.
• Prepare digital mail for scanning and route documents into the appropriate department queue using internal systems.
• Process outbound domestic and international shipments using FedEx shipping management systems.
• Answer incoming phone calls, manage switchboard responsibilities, and direct calls to the appropriate departments.
• Restock office supplies throughout the facility and submit weekly inventory sheets for replenishment.
• Provide general administrative and clerical support while maintaining a professional and customer‑focused presence.

Skills

Professional phone presence

Strong communication

Customer service

Attention to detail

Team-oriented

Initiative

Education

High school diploma

Tools

Microsoft Office

FedEx shipping tools

Job description

AppleOne Employment Services in Clermont, KY is seeking a reliable Front Desk Associate for a temp-to-hire administrative role. You will manage mailroom, front-desk duties, switchboard, and general office services to support daily operations in a professional environment.

The position features a steady weekday schedule, hands-on training, and the chance to grow with a supportive team. Key duties include handling mail, shipping, phone calls, visitor direction, inventory, and clerical tasks with a