Front Desk & Mailroom Coordinator

Tennessee Board of Regents; Jackson (TN); On-site; USD 30,000 - 31,000; Full time

Job summary

Jackson State Community College seeks a Receptionist/Mail Room Clerk to be the first point of contact for the administration building and to manage mailroom operations. The role includes handling general inquiries, coordinating mail distribution, and supporting departmental communications.

The position requires an Associate Degree with preferred Bachelor’s, plus solid organizational and customer service skills. A background in office procedures and data handling is advantageous.

Qualifications

• Associates Degree required; Bachelor’s preferred.
• Strong organizational and communication abilities; ability to manage mailroom operations.

Responsibilities

• Serve as first point of contact for general calls and visitors to the administration building.
• Act as mailroom facilitator: sorting, weighing, postmarking, and bulk mailing as needed.
• Assist with SciQuest purchases and P.O. processing for orders over $50; maintain related records.
• Provide basic support for mail distribution, faxes, and interdepartmental communications.
• Train and supervise student workers; support other staff as needed.

Skills

Communication

Customer Service

Interpersonal Skills

Organizational

MS Office

Mail Procedures

Postage & Bulk Mail

Data Entry

Team Training

Education

Associate Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Jackson State Community College seeks a Receptionist/Mail Room Clerk to be the first point of contact for the administration building and to manage mailroom operations. The role includes handling general inquiries, coordinating mail distribution, and supporting departmental communications.

The position requires an Associate Degree with preferred Bachelor’s, plus solid organizational and customer service skills. A background in office procedures and data handling is advantageous.