Campus Front Desk Concierge

Lane College; Jackson (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Lane College in Jackson, TN is seeking a Front Desk Receptionist to serve as the first point of contact for students, employees, visitors, and vendors. The role involves greeting guests, answering calls, maintaining sign-in logs, and supporting campus safety efforts with confidentiality and professionalism.

Responsibilities include directing visitors, issuing passes, assisting with emergency procedures, and coordinating with Campus Safety and other departments as needed.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service or administrative support experience preferred.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

• Greet students, staff, visitors, and vendors in a courteous, professional manner.
• Answer incoming calls, provide general information, and direct to the appropriate department.
• Monitor front desk activity, report safety concerns, and maintain visitor logs.
• Distribute messages and packages, and manage sign-in procedures.
• Support Campus Safety operations and follow emergency protocols as needed.

Skills

Communication skills

Customer service

Professionalism

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Office equipment

Job description

Lane College in Jackson, TN is seeking a Front Desk Receptionist to serve as the first point of contact for students, employees, visitors, and vendors. The role involves greeting guests, answering calls, maintaining sign-in logs, and supporting campus safety efforts with confidentiality and professionalism.

Responsibilities include directing visitors, issuing passes, assisting with emergency procedures, and coordinating with Campus Safety and other departments as needed.