Front Office Manager

Rolling Hills Hospitality, LLC; Florence (KY); On-site; USD 22,041 - 23,419; Full time

Job summary

A local hotel company in Florence, KY is seeking an enthusiastic Front Desk Manager to lead operations and ensure exceptional guest experiences. The ideal candidate will have at least 1 year of experience and strong leadership skills. Responsibilities include managing front desk operations and cultivating staff to exceed customer satisfaction standards. This full-time position offers competitive hourly compensation.

Qualifications

• 1 year of prior experience in a similar role is required.
• Strong leadership skills are essential.
• Must have a passion for customer satisfaction.

Responsibilities

• Lead operations at the front desk to ensure smooth service.
• Act as the first point of contact for guests.
• Cultivate staff members to meet customer satisfaction standards.

Skills

Leadership

Customer service

Team management

Job description

Front Desk Manager

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today!

Compensation: $16 - $17 hourly

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Hospitality

Location: Florence, KY