Front Desk Leader — Drive Guest Experience & Team Growth

Atrium Hospitality; Tucson (AZ); Hybrid; USD 26.000 - 30.000; Vollzeit

Benefits dieser Stelle

DailyPay

Tuition reimbursement

401(k) plan with company match

Health insurance

Paid Time Off

Zusammenfassung

Atrium Hospitality is hiring a Front Desk Supervisor for Tucson Marriott University Park in Tucson, AZ. The role oversees front desk operations, ensuring smooth check-ins/check-outs and guest satisfaction.

The candidate will coach staff, resolve guest concerns, and maintain brand standards with attention to cash handling and safety. The position requires leadership and excellent communication, with a willingness to lead by example and support VIP arrivals and daily front desk duties.

Qualifikationen

• Customer service and leadership experience.
• Strong communication skills and ability to coordinate with team.

Aufgaben

• Supervise daily front desk operations, ensuring smooth check-ins and check-outs.
• Coach, train, and motivate front desk associates.
• Handle guest concerns with grace, urgency, and a can-do attitude.
• Monitor cash handling, shift reports, and compliance with brand and safety standards.
• Assist with VIP arrivals and other front desk duties.

Kenntnisse

Customer service

Leadership

Communication

Detail-oriented

Tech proficiency

Physical ability

Jobbeschreibung

Atrium Hospitality is hiring a Front Desk Supervisor for Tucson Marriott University Park in Tucson, AZ. The role oversees front desk operations, ensuring smooth check-ins/check-outs and guest satisfaction.

The candidate will coach staff, resolve guest concerns, and maintain brand standards with attention to cash handling and safety. The position requires leadership and excellent communication, with a willingness to lead by example and support VIP arrivals and daily front desk duties.