Front Desk Supervisor

Atrium Hospitality; Tucson (AZ); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

DailyPay

Tuition reimbursement

401(k) plan with company match

Health insurance

Paid Time Off

Job summary

Atrium Hospitality is hiring a Front Desk Supervisor for Tucson Marriott University Park in Tucson, AZ. The role oversees front desk operations, ensuring smooth check-ins/check-outs and guest satisfaction.

The candidate will coach staff, resolve guest concerns, and maintain brand standards with attention to cash handling and safety. The position requires leadership and excellent communication, with a willingness to lead by example and support VIP arrivals and daily front desk duties.

Qualifications

• Customer service and leadership experience.
• Strong communication skills and ability to coordinate with team.

Responsibilities

• Supervise daily front desk operations, ensuring smooth check-ins and check-outs.
• Coach, train, and motivate front desk associates.
• Handle guest concerns with grace, urgency, and a can-do attitude.
• Monitor cash handling, shift reports, and compliance with brand and safety standards.
• Assist with VIP arrivals and other front desk duties.

Skills

Customer service

Leadership

Communication

Detail-oriented

Tech proficiency

Physical ability

Job description

## Front Desk SupervisorApply: Tucson, AZ: Full time: Posted Today: R50205**Hotel:**Tucson Marriott University Park### 880 E 2nd Street### ### Tucson, AZ 85719### ### Full time### ### ### ### Compensation: $19.25### ### **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence****What’s in it for you?**The **Atrium SPIRIT** is a belief in the power of ***Service****, **Perseverance**, **Inclusion**, **Respect**, **Innovation***, and ***Teamwork*** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.* **Career Growth & Learning** – 40% of our management hires are internal promotions!* **Invest in Your Future** – 401(k) plan with company match.* **Comprehensive Health Coverage** – Medical, dental, and vision insurance options.* **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations* **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.* **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_**What You Will Do*** Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.* Coach, train, and motivate front desk associates—you're the team’s go-to guru.* Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.* Monitor cash handling, shift reports, and compliance with brand and safety standards.* Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.**What We Are Looking For*** Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.* Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.* Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.* Tech confident – Hotel systems, emails, reports—nothing fazes you.* Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.**Why Atrium:**Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_*Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.*Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.