Front Desk Leader — Admin Ops, HR Support, & Guest Services

DeKalb Health; Taos Ski Valley (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO/Health Days

401K

Pass benefits

Resort discounts

Job summary

Taos Ski Valley, Inc. seeks a Front Desk Supervisor for the Administrative Office to lead daily operations, train staff, and deliver a professional, welcoming experience for employees and guests.

You will oversee front desk, office systems, HR support, and cross‑departmental initiatives in a fast‑paced, seasonal environment. Responsibilities span Winter, Summer, and Year‑Round activities, including ticketing, onboarding, background checks, and procurement of supplies, while maintaining

Qualifications

• Supervisory experience in admin/HR/hospitality preferred.
• Strong office procedures and data entry.
• Ability to organize, delegate, and meet deadlines.
• Excellent communication and coaching skills.
• Notary certification or willingness to obtain.
• Resort operations knowledge and bilingual abilities preferred.
• Flexible schedule including weekends and holidays.
• Knowledge of privacy and confidential information handling.

Responsibilities

• Lead front desk operations and office systems.
• Supervise and train administrative staff and interns.
• Support HR processes within UKG and background checks.
• Coordinate cross‑department projects.
• Assist with guest and employee inquiries professionally.
• Oversee procurement and office supply management.

Skills

Supervisory experience

Interpersonal skills

Time management

Attention to detail

Discretion/confidentiality

Bilingual

Problem solving

Flexible schedule

Tools

Microsoft Office

UKG

SiriusWare

Jotform

Teams

Job description

Taos Ski Valley, Inc. seeks a Front Desk Supervisor for the Administrative Office to lead daily operations, train staff, and deliver a professional, welcoming experience for employees and guests.

You will oversee front desk, office systems, HR support, and cross‑departmental initiatives in a fast‑paced, seasonal environment. Responsibilities span Winter, Summer, and Year‑Round activities, including ticketing, onboarding, background checks, and procurement of supplies, while maintaining