Front Desk Lead - Wellness Clinic Ops & Guest Experience

Agentis Longevity; Nashville (TN); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Ongoing training and growth

Job summary

Agentis Longevity is seeking a Front Desk Lead for our Nashville Arete clinic, the heartbeat of daily operations. You will manage front desk functions, schedule flow, client payments, and ensure a seamless, high-quality client experience consistent with the Arete brand.

You will report to the Clinic Manager and lead on-site when they are away, while training new teammates and supporting inventory, facilities, and growth initiatives.

Qualifications

• 2+ years of front desk, client-facing, or coordinator experience in healthcare, wellness, medspa, or hospitality.
• Lead, key-holder, or shift-lead experience preferred.
• Scheduling or practice management system experience; Boulevard is a plus.

Responsibilities

• Own front desk operations from open to close, including client check-in, check-out, scheduling, and appointment confirmations.
• Manage daily schedule to maximize provider, room, and modality availability.
• Process client charges, memberships, packages, and payments accurately.
• Keep lobby and clinic clean, organized, stocked, and client-ready.

Skills

Front desk experience

Shift-lead experience

Boulevard scheduling

Tools

Boulevard

Job description

Agentis Longevity is seeking a Front Desk Lead for our Nashville Arete clinic, the heartbeat of daily operations. You will manage front desk functions, schedule flow, client payments, and ensure a seamless, high-quality client experience consistent with the Arete brand.

You will report to the Clinic Manager and lead on-site when they are away, while training new teammates and supporting inventory, facilities, and growth initiatives.