Wellness Clinic Client Relations Lead - Front Desk & Growth

Ageless Men's Health; Indianapolis (IN); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Tuition reimbursement

Discounted services

Job summary

Ageless Women’s Health in Indianapolis is seeking a Client Relations Manager to drive front desk operations and patient growth, focusing on service excellence and smooth patient flow.

You will greet patients, schedule appointments, verify insurance, and engage leads at events to promote hormonal health services and wellness solutions. A friendly, organized professional who cares about women’s health will thrive here.

Qualifications

• Excellent communication and people skills.
• Experience in customer service, sales, or front-desk coordination.
• Strong organization and attention to detail.
• Experience in a wellness, med spa, or healthcare clinic.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Manage appointment scheduling, check-out, and payment collection.
• Build strong relationships to support return visits and patient engagement.
• Attend local events to promote clinic services and drive new patient interest.

Skills

Communication skills

Customer service

Front-desk coordination

Attention to detail

Payments and insurance discussions

Healthcare/clinic experience

Community outreach

Job description

Ageless Women’s Health in Indianapolis is seeking a Client Relations Manager to drive front desk operations and patient growth, focusing on service excellence and smooth patient flow.

You will greet patients, schedule appointments, verify insurance, and engage leads at events to promote hormonal health services and wellness solutions. A friendly, organized professional who cares about women’s health will thrive here.