Front Desk Lead, Receptionist – Senior Care Team

Pearl Healthcare; Oswego Township (IL); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Competitive wage

Affordable: Medical, Dental, Vision

Free Life Insurance

Paid Vacation/Sick Time

Personal Days

Employee Referral Bonus

Tuition Reimbursement

401K

Meaningful and rewarding work

Job summary

The Pearl at the Tillers, operated by Pearl Healthcare, is seeking a Receptionist to lead a team of long-term care professionals and ensure compassionate, efficient front-desk service in Oswego Township, Illinois.

You will greet visitors, answer calls, assist residents and families, and perform general administrative tasks while maintaining security and filing systems. This on-site role rewards a professional demeanor and reliable multitasking in a supportive environment.

Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise.
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information, and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.
• Other duties as assigned.

Skills

Customer service

Multitasking

Professionalism

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Pearl at the Tillers, operated by Pearl Healthcare, is seeking a Receptionist to lead a team of long-term care professionals and ensure compassionate, efficient front-desk service in Oswego Township, Illinois.

You will greet visitors, answer calls, assist residents and families, and perform general administrative tasks while maintaining security and filing systems. This on-site role rewards a professional demeanor and reliable multitasking in a supportive environment.