Front Desk Lead - Guest Services & Team Trainer

NFC Amenity Management; Jersey City (NJ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Paid Training

Health/Vision/Dental Insurance options

Paid Time Off

Job summary

Pho Prime, LLC is seeking a Front Desk Lead in Jersey City, NJ for a full-time role. The position involves managing front desk operations, ensuring a warm guest experience, and coordinating with the Area Director on daily activities.

The ideal candidate demonstrates hospitality leadership, strong communication, and a proactive approach to improving service and property operations. Weekly pay and comprehensive benefits are included.

Qualifications

• Experience in front desk management or hospitality settings preferred.
• Strong communication and organizational skills required.
• Ability to train and mentor staff and handle client interactions professionally.

Responsibilities

• Stay abreast of local happenings, events, and offerings.
• Maintain open communication with the Area Director to stay updated on operations.
• Ensure the concierge desk is tidy and clean at all times.
• Review daily shift notes, checklists, and reports for accuracy.
• Provide warm welcomes and courteous farewells across shifts.

Skills

Front Desk Management

Hospitality Management

Outgoing Personality

Teamwork

Detail-Oriented

Proactive

Scheduling

Accuracy

Training & Teaching Others

Client Relationship Skills

Job description

Pho Prime, LLC is seeking a Front Desk Lead in Jersey City, NJ for a full-time role. The position involves managing front desk operations, ensuring a warm guest experience, and coordinating with the Area Director on daily activities.

The ideal candidate demonstrates hospitality leadership, strong communication, and a proactive approach to improving service and property operations. Weekly pay and comprehensive benefits are included.