Front Desk Intern — Flexible Hours, Hotel Experience

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH is seeking a friendly front desk professional to ensure smooth guest arrivals and departures and to provide courteous service around the clock.

The role requires knowledge of check-in and check-out procedures, guest scenarios, familiarity with front desk equipment, and collaboration with other departments to deliver exceptional hospitality.

Qualifications

• To be thoroughly acquainted with all check-in procedures and policies.
• To be thoroughly acquainted with all check-out procedures and policies.
• Be familiar with guest scenarios.
• Be familiar with all technical equipment as related to the Front Desk.
• To be familiar with all hotel facilities.
• To be familiar with general organization set-up.
• To be familiar with the inter-relationship between the different departments.

Responsibilities

• To be thoroughly acquainted with all check-in procedures and policies.
• To be thoroughly acquainted with all check-out procedures and policies.
• Be familiar with guest scenarios.
• Be familiar with all technical equipment as related to the Front Desk.
• To be familiar with all hotel facilities.
• To be familiar with general organization set-up.
• To be familiar with the inter-relationship between the different departments.

Job description

Omni Mount Washington Resort & Spa in Bretton Woods, NH is seeking a friendly front desk professional to ensure smooth guest arrivals and departures and to provide courteous service around the clock.

The role requires knowledge of check-in and check-out procedures, guest scenarios, familiarity with front desk equipment, and collaboration with other departments to deliver exceptional hospitality.