Front Desk & Intake Specialist – Community Services

The Salvation Army USA Central Territory; Omaha (NE); On-site; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army USA Central Territory in Omaha, NE is seeking a Full-Time receptionist to greet clients, answer calls, and assist with community services referrals. The role supports the Administrative Assistant and requires basic data entry and routine clerical tasks.

Minimum education is a High School Diploma/GED with at least 1 year of related experience. Proficiency in Word/Excel/PowerPoint/Access and ability to handle confidential information is essential.

Qualifications

• High School Diploma or GED required; some secondary education preferred.
• Minimum of 1 year of related experience in reception, telephone work, or data processing.
• Ability to work with people from diverse backgrounds with patience and respect.

Responsibilities

• Greet all incoming clients/visitors in a friendly, professional manner.
• Answer phone calls in a pleasant, courteous manner.
• Make appointments as needed.
• Provide referral paperwork to incoming clients seeking assistance.
• Assist the Administrative Assistant with upcoming projects/mailings.
• Provide potential community services assistance to all clients/visitors.
• Determine preliminary eligibility of clients both on and off phone through our data entry program.
• Assist with miscellaneous tasks, such as laundry, cleaning, filing, shredding.
• All other assigned duties.

Skills

Reception and front desk

Phone handling

Microsoft Office Suite

Data entry

Education

High School Diploma/GED

Some secondary education preferred

Tools

Microsoft Word

Excel

PowerPoint

Access

Web-based payroll/timekeeping system

Job description

The Salvation Army USA Central Territory in Omaha, NE is seeking a Full-Time receptionist to greet clients, answer calls, and assist with community services referrals. The role supports the Administrative Assistant and requires basic data entry and routine clerical tasks.

Minimum education is a High School Diploma/GED with at least 1 year of related experience. Proficiency in Word/Excel/PowerPoint/Access and ability to handle confidential information is essential.