Front Desk & Community Services Assistant

KrocQuincy; Omaha, Northern (NE, KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army is seeking a full-time receptionist to greet visitors, answer phones, and guide clients to the right services at our Omaha Corps. This role supports clerical tasks and community referrals in a friendly, organized manner.

The position requires a high school diploma or GED, at least one year of reception or data-entry experience, and proficiency in MS Office tools. A background check and Safe from Harm training are required within 90 days of hire.

Qualifications

• High School Diploma or GED; some college may be preferred.
• Minimum 1 year of related reception/telephone/data entry experience.
• Proficient in MS Office and basic data entry skills.

Responsibilities

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in pleasant, courteous manner.
• Make appointments as needed.
• Provide referral paperwork to incoming clients seeking assistance.
• Assist the Administrative Assistant with upcoming projects/mailings.
• Provide potential community services assistance to all clients/visitors.
• Determine preliminary eligibility of clients on/off phone via data entry program.
• Assist with miscellaneous tasks (laundry, cleaning, filing, shredding).
• All other assigned duties.

Skills

Customer service

Communication

Multicultural sensitivity

Prioritization

Office software

Education

High School Diploma/GED

Some college preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Data entry

10-key

Job description

The Salvation Army is seeking a full-time receptionist to greet visitors, answer phones, and guide clients to the right services at our Omaha Corps. This role supports clerical tasks and community referrals in a friendly, organized manner.

The position requires a high school diploma or GED, at least one year of reception or data-entry experience, and proficiency in MS Office tools. A background check and Safe from Harm training are required within 90 days of hire.