Front Desk & Insurance Support Specialist — Flexible Schedule

Ed Grist - State Farm Agent; Centralia (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ed Grist - State Farm Agent is seeking a Receptionist to join our team. You will warmly greet customers in person and over the phone, direct them to the right team members, and help maintain smooth office operations.

The ideal candidate is organized, personable, and comfortable discussing insurance options. You will manage appointments, handle inquiries, and support administrative tasks while contributing to a friendly, client‑focused environment.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and basic software.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities for insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Ed Grist - State Farm Agent is seeking a Receptionist to join our team. You will warmly greet customers in person and over the phone, direct them to the right team members, and help maintain smooth office operations.

The ideal candidate is organized, personable, and comfortable discussing insurance options. You will manage appointments, handle inquiries, and support administrative tasks while contributing to a friendly, client‑focused environment.