Front Desk & Insurance Support Specialist

Talentify; Town of Oneonta (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John Cook - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to support daily operations and provide outstanding customer service in a fast-paced office. The ideal candidate is organized, detail-oriented, and eager to learn insurance products.

You will greet customers, schedule appointments, manage records, and assist the team with administrative tasks. This on-site role offers a friendly, growth-oriented environment with opportunities to develop skills and advance

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and by phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist

Customer service

Sales conversations

Organizational skills

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

John Cook - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to support daily operations and provide outstanding customer service in a fast-paced office. The ideal candidate is organized, detail-oriented, and eager to learn insurance products.

You will greet customers, schedule appointments, manage records, and assist the team with administrative tasks. This on-site role offers a friendly, growth-oriented environment with opportunities to develop skills and advance