Front Desk & Insurance Services Specialist

Jeff Eaton - State Farm Agent; Enid (OK); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Performance bonus

Paid time off

Training

Development

Advancement opportunities

Competitive salary

Flexible schedule

License reimbursement

Job summary

Jeff Eaton - State Farm Agent is seeking a friendly, organized Receptionist to join our small, community-focused agency. You will greet clients, manage calls, schedule appointments and keep records current.

The role emphasizes excellent customer service, reliable administration, and the ability to spot opportunities to discuss insurance options with clients. We value dependability, coachability, and teamwork in a supportive, growth-oriented environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Jeff Eaton - State Farm Agent is seeking a friendly, organized Receptionist to join our small, community-focused agency. You will greet clients, manage calls, schedule appointments and keep records current.

The role emphasizes excellent customer service, reliable administration, and the ability to spot opportunities to discuss insurance options with clients. We value dependability, coachability, and teamwork in a supportive, growth-oriented environment.