Receptionist - State Farm Agent Team Member

Jeff Eaton - State Farm Agent; Enid (OK); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Performance bonus

Paid time off

Training

Development

Advancement opportunities

Competitive salary

Flexible schedule

License reimbursement

Job summary

Jeff Eaton - State Farm Agent is seeking a friendly, organized Receptionist to join our small, community-focused agency. You will greet clients, manage calls, schedule appointments and keep records current.

The role emphasizes excellent customer service, reliable administration, and the ability to spot opportunities to discuss insurance options with clients. We value dependability, coachability, and teamwork in a supportive, growth-oriented environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1994 and am proud to be a second-generation State Farm agent. Insurance has always been a part of my life, and today that legacy continues with my son, who is also a State Farm agent. Over the years, I've built an agency focused on serving customers, supporting our community, and creating a positive environment for our team.

Outside of work, I enjoy staying active as an Ironman triathlete, coaching youth sports, and serving as President of the YMCA Board of Directors. Giving back to the community and helping others succeed has always been important to me.

Our culture is built on integrity, hard work, positivity, and doing the right thing. We believe in supporting one another, caring for our customers, and creating a workplace where people genuinely enjoy coming to work. I'm looking for someone who is dependable, coachable, hardworking, and enjoys helping others. If you're looking for a team-oriented environment that values character as much as performance, we'd love to connect with you.

ROLE DESCRIPTION:

Jeff Eaton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.