Front Desk & Insurance Services Specialist

State Farm Agent; Eaton Rapids (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent in Eaton Rapids, MI is seeking a dedicated Team Member - Receptionist to provide exceptional customer service to policyholders. The role involves greeting visitors, answering calls, managing schedules, and assisting customers with insurance options. Candidates should have prior customer service experience and strong communication skills. The position offers a salary range of $35,000 to $45,000 per year along with benefits such as health insurance and paid time off.

Qualifications

• Previous experience in a receptionist or customer service role.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

State Farm Agent in Eaton Rapids, MI is seeking a dedicated Team Member - Receptionist to provide exceptional customer service to policyholders. The role involves greeting visitors, answering calls, managing schedules, and assisting customers with insurance options. Candidates should have prior customer service experience and strong communication skills. The position offers a salary range of $35,000 to $45,000 per year along with benefits such as health insurance and paid time off.