Front Desk & Insurance Solutions Specialist

Jeff Burtis - State Farm Insurance Agent; Peoria (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Burtis - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Peoria, IL. The role focuses on greeting customers, managing appointments, and handling inquiries with a friendly, professional approach.

You will contribute to a positive workplace and opportunities for advancement. The ideal candidate is organized, detail-oriented, and capable of supporting the team with administrative tasks while engaging customers to explore insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Jeff Burtis - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Peoria, IL. The role focuses on greeting customers, managing appointments, and handling inquiries with a friendly, professional approach.

You will contribute to a positive workplace and opportunities for advancement. The ideal candidate is organized, detail-oriented, and capable of supporting the team with administrative tasks while engaging customers to explore insurance options.