Front Desk Host — Vibrant Customer Concierge

*Floyds 99 Barbershop - Venice; Los Angeles (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits for full-time

Fun and relaxed environment

Job summary

Floyd's 99 Barbershop - Venice is hiring a full-time Front Desk Host in Venice, CA. This role focuses on delivering exceptional customer service, answering phones, scheduling appointments, and assisting staff to keep the shop running smoothly.

The ideal candidate has 2+ years in customer service, thrives in a fast-paced retail/hospitality setting, and can work evenings and weekends. The environment emphasizes a friendly, collaborative culture with opportunities for growth and internal

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty industries
• Experience in a fast-paced environment
• Strong communication skills, both over the phone and in person
• Able to work a flexible schedule including nights and weekends

Responsibilities

• Answer phone calls and greet customers to create a welcoming atmosphere
• Schedule appointments and relay pricing or service information to clients
• Upsell treatments or products when appropriate and manage messages for staff

Skills

Customer service

Communication

Teamwork

Organization

Job description

Floyd's 99 Barbershop - Venice is hiring a full-time Front Desk Host in Venice, CA. This role focuses on delivering exceptional customer service, answering phones, scheduling appointments, and assisting staff to keep the shop running smoothly.

The ideal candidate has 2+ years in customer service, thrives in a fast-paced retail/hospitality setting, and can work evenings and weekends. The environment emphasizes a friendly, collaborative culture with opportunities for growth and internal