Front Desk Host: Guest Experience Champion

Legacy Development & Management; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401k

Employee Discounts

Growth Opportunities

Sick Pay

Job summary

Legacy Hospitality seeks a Front Desk Host to welcome guests, manage reservations, and ensure a seamless stay from arrival to departure. You will greet guests, handle check-ins and check-outs, and coordinate with housekeeping to maintain smooth operations.

Join a team that values compassionate, authentic, respectful service and offers full benefits. This role requires strong communication, multitasking, and a guest-first attitude, with shifts including mornings, evenings, weekends, and holidays.

Qualifications

• Strong communicators with a guest first mindset.
• Professional, polished and detail oriented.
• Able to multitask and stay organized in a fast paced environment.
• Calm under pressure with strong problem solving skills.
• Positive, respectful and team oriented.

Responsibilities

• Welcome guests and provide a friendly efficient check in experience.
• Handle check outs and ensure billing accuracy.
• Manage reservations, room assignments and special requests.
• Answer phone calls and assist with guest inquiries.
• Resolve guest concerns with professionalism and care.
• Process payments and maintain accurate records.
• Communicate with housekeeping and other departments to ensure smooth operations.
• Work flexible schedules including mornings, evenings, weekends and holidays.

Skills

Guest service

Communication

Multitasking

Problem solving

Teamwork

Job description

Legacy Hospitality seeks a Front Desk Host to welcome guests, manage reservations, and ensure a seamless stay from arrival to departure. You will greet guests, handle check-ins and check-outs, and coordinate with housekeeping to maintain smooth operations.

Join a team that values compassionate, authentic, respectful service and offers full benefits. This role requires strong communication, multitasking, and a guest-first attitude, with shifts including mornings, evenings, weekends, and holidays.