Guest Experience Host - Front Desk

Legacy Development & Management; Seattle (WA); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical Dental and Vision Insurance

Life Insurance

Paid Time Off

401k

Employee Discounts including travelper

Growth and advancement opportunities

Sick Pay

Job summary

Legacy Hospitality is seeking a Front Desk Host in Seattle, WA to welcome guests, manage check-ins and check-outs, and handle reservations for a seamless stay from arrival to departure.

You will answer inquiries, coordinate room assignments and special requests, and maintain accurate records with professionalism and care in a fast-paced environment. Competitive pay, full benefits, and growth opportunities are offered.

Qualifications

• Strong communicators with a guest first mindset.
• Professional, polished and detail oriented.
• Able to multitask and stay organized in a fast paced environment.
• Calm under pressure with strong problem solving skills.
• Positive, respectful and team oriented.
• Preferred: Previous hotel or guest service experience; Familiarity with hotel systems or reservation platforms.

Responsibilities

• Welcome guests and provide a friendly efficient check in experience
• Handle check outs and ensure billing accuracy
• Manage reservations, room assignments and special requests
• Answer phone calls and assist with guest inquiries
• Resolve guest concerns with professionalism and care
• Process payments and maintain accurate records
• Communicate with housekeeping and other departments to ensure smooth operations
• Work flexible schedules including mornings evenings weekends and holidays

Skills

Guest communication

Detail oriented

Multitask

Problem solving

Team oriented

Tools

Hotel systems

Reservation platforms

Job description

Legacy Hospitality is seeking a Front Desk Host in Seattle, WA to welcome guests, manage check-ins and check-outs, and handle reservations for a seamless stay from arrival to departure.

You will answer inquiries, coordinate room assignments and special requests, and maintain accurate records with professionalism and care in a fast-paced environment. Competitive pay, full benefits, and growth opportunities are offered.