Front Desk Host - Growth & Benefits (Retail)

*Floyds 99 Barbershop - Highlands Ranch -Town Center; Highlands Ranch (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop – Highlands Ranch Town Center is looking for a Front Desk Host to keep the shop running smoothly. This full‑time role handles calls, scheduling, pricing information, and guest questions with a friendly, professional approach.

Join a team that values people, offers a supportive environment, and provides growth opportunities. The position requires weekend and evening availability and benefits for full‑time staff.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience working in a fast-paced environment.
• Strong collaboration and communication skills in person and over the phone.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail and time management.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule appointments, and take messages for staff.
• Discuss services with customers and provide pricing information.
• Upsell treatments or products when appropriate.
• Generate quotes and help estimate wait times.
• Assist with general cleaning duties to maintain a positive shop environment.

Skills

Customer service

Communication

Team collaboration

Organizational skills

Attention to detail

Job description

Floyd's 99 Barbershop – Highlands Ranch Town Center is looking for a Front Desk Host to keep the shop running smoothly. This full‑time role handles calls, scheduling, pricing information, and guest questions with a friendly, professional approach.

Join a team that values people, offers a supportive environment, and provides growth opportunities. The position requires weekend and evening availability and benefits for full‑time staff.