Front Desk Host — Flexible Schedule & Seamless Guest Experience

*Floyds 99 Barbershop - Lakewood; Lakewood (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee assistance program

Health benefits

Growth opportunities

Relaxed environment

Nationwide locations

Job summary

Floyd’s 99 Barbershop Lakewood is seeking a Front Desk Host for our Lakewood, CO location. This role focuses on delivering exceptional customer service, scheduling appointments, and providing pricing information to clients to ensure a smooth, welcoming experience.

The Front Desk Host keeps the shop running smoothly by answering phones, guiding guests through services, and upselling where appropriate. Join a national brand known for top-tier grooming and a vibrant team culture.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Ability to communicate over the phone and in person.
• Flexibility to work nights and weekends.
• Organized, detail-oriented, and able to maintain confidentiality.

Responsibilities

• Answer phone calls and greet customers at the front desk.
• Schedule appointments and relay messages to staff.
• Provide pricing information and upsell services or products when possible.
• Generate quotes and manage estimated wait times for customers.
• Assist with general cleaning duties to maintain a welcoming shop.

Skills

Customer service

Communication

Teamwork

Time management

Confidentiality

Flexible schedule

Attention to detail

Fast-paced environment

Job description

Floyd’s 99 Barbershop Lakewood is seeking a Front Desk Host for our Lakewood, CO location. This role focuses on delivering exceptional customer service, scheduling appointments, and providing pricing information to clients to ensure a smooth, welcoming experience.

The Front Desk Host keeps the shop running smoothly by answering phones, guiding guests through services, and upselling where appropriate. Join a national brand known for top-tier grooming and a vibrant team culture.