Front Desk Host

Floyd's 99 Barbershop; Highlands Ranch (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits (FT)

Fun environment

Nationwide locations

Job summary

Floyd's 99 Barbershop – Highlands Ranch Town Center is seeking a full-time Front Desk Host to greet guests, answer questions, and help schedule services. This role helps keep the shop running smoothly and delivers a friendly, casual customer experience.

You will work weekends and evenings with strong customer service, phone and in-person communication, and a team-first attitude. Competitive hourly pay and benefits for full-time staff are offered, with opportunities to grow within a nationwide

Qualifications

• 2+ years of customer service in retail, hospitality, or beauty.
• Experience in a fast-paced environment.
• Strong communication over phone and in person.
• Team-oriented and helpful attitude.
• Excellent organizational skills and time management.
• Ability to maintain confidentiality.
• Ability to work nights and weekends.

Responsibilities

• Answer phone calls and schedule appointments.
• Provide pricing information and upsell treatments or products.
• Generate quotes and estimate wait times.
• Assist with general cleaning duties.
• Maintain a positive, seamless retail environment.

Skills

Customer service

Retail experience

Fast-paced environment

Communication skills

Team collaboration

Time management

Confidentiality

Flexible schedule

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we’re hiring a detail-oriented and customer-service-driven person as a full-time Front Desk Host! Help keep the party going at our HighlandsRanch, CO barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

At Floyd's 99 Barbershop – Highlands Ranch Town Center, we're more than just a barbershop; we're a team that brings style, energy, and community together. We take pride in delivering top‑notch cuts, creating a fun atmosphere, and ensuring every client leaves looking and feeling their best. Our "people first" approach fosters a culture where creativity flourishes, skills evolve, and careers grow. If you're looking for continuous education, a supportive crew, and a place to let your talent shine, this is your spot.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town -