Front Desk Host

*Floyds 99 Barbershop - Highlands Ranch -Town Center; Highlands Ranch (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee assistance program

Growth opportunities

Health benefits

Fun and relaxed environment

Nationwide locations

Job summary

Floyd's 99 Barbershop – Highlands Ranch Town Center is looking for a Front Desk Host to keep the shop running smoothly. This full‑time role handles calls, scheduling, pricing information, and guest questions with a friendly, professional approach.

Join a team that values people, offers a supportive environment, and provides growth opportunities. The position requires weekend and evening availability and benefits for full‑time staff.

Qualifications

• 2+ years of customer service experience in retail, hospitality, or beauty.
• Experience working in a fast-paced environment.
• Strong collaboration and communication skills in person and over the phone.
• Commitment to helping others and working with a team.
• Organizational skills, attention to detail and time management.
• Ability to maintain confidentiality.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Answer phone calls, schedule appointments, and take messages for staff.
• Discuss services with customers and provide pricing information.
• Upsell treatments or products when appropriate.
• Generate quotes and help estimate wait times.
• Assist with general cleaning duties to maintain a positive shop environment.

Skills

Customer service

Communication

Team collaboration

Organizational skills

Attention to detail

Job description

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop, we’re hiring a detail-oriented and customer-service-driven person as a full-time Front Desk Host! Help keep the party going at our HighlandsRanch, CO barbershop.

YOUR BENEFITS

• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour. Join us and help make every day a great one!

WHAT WE'RE LOOKING FOR

Can you meet these qualifications?

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours?

We are available when our clients want us to be. Weekends and evening availability are of high value to us.

Is becoming a Front Desk Host right for you?

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

At Floyd's 99 Barbershop – Highlands Ranch Town Center, we're more than just a barbershop; we're a team that brings style, energy, and community together. We take pride in delivering top‑notch cuts, creating a fun atmosphere, and ensuring every client leaves looking and feeling their best. Our "people first" approach fosters a culture where creativity flourishes, skills evolve, and careers grow. If you're looking for continuous education, a supportive crew, and a place to let your talent shine, this is your spot.

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town -