Front Desk Healthcare Concierge

Total Access Urgent Care; Washington (MO); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedule

Health Insurance

401(k) Plan

Paid Time Off

Free Urgent Care

Job summary

Total Access Urgent Care in Missouri is looking for a Patient Access Representative to enhance patient experiences in a dynamic clinic setting. You will be the first point of contact, guiding patients through check-in and intake processes. Responsibilities also include handling insurance inquiries and collecting payment.

Applicants should possess strong communication and customer service skills, enjoy working in a team, and be adaptable to the fast-paced nature of urgent care. We offer competitive pay and various employee benefits.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license and reliable transportation.
• Available for 12-hour shifts, no overnights.

Responsibilities

• Greet patients warmly upon arrival.
• Guide patients through initial intake process.
• Input patient information into EMR accurately.
• Verify patient insurance coverage.
• Collect co-pays and explain visit costs.

Skills

Customer service skills

Strong communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Total Access Urgent Care in Missouri is looking for a Patient Access Representative to enhance patient experiences in a dynamic clinic setting. You will be the first point of contact, guiding patients through check-in and intake processes. Responsibilities also include handling insurance inquiries and collecting payment.

Applicants should possess strong communication and customer service skills, enjoy working in a team, and be adaptable to the fast-paced nature of urgent care. We offer competitive pay and various employee benefits.