Healthcare Front Desk Specialist - Patient Experience

Total-Access-Urgent-Care-; St. Louis (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Local locations

Career growth

Job summary

Total Access Urgent Care (TAUC) in the greater St. Louis area is hiring a Receptionist to shape every patient’s experience from arrival to departure.

You will greet patients, manage the initial intake, collect information, explain costs, and coordinate with clinical staff to ensure smooth flows in a fast-paced clinic. This role offers competitive pay, a flexible 12-hour shift schedule, and opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years old.
• Comfortable working in a fast-paced, team-driven environment.
• Excellent communication and customer service skills are essential.

Responsibilities

• Greet patients with a warm, professional demeanor and create a welcoming environment.
• Guide patients through the initial intake process clearly and patiently.
• Close each visit by thanking patients and ensuring they understand their care.
• Be responsive, calm under pressure, and empathetic to patient concerns.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Total Access Urgent Care (TAUC) in the greater St. Louis area is hiring a Receptionist to shape every patient’s experience from arrival to departure.

You will greet patients, manage the initial intake, collect information, explain costs, and coordinate with clinical staff to ensure smooth flows in a fast-paced clinic. This role offers competitive pay, a flexible 12-hour shift schedule, and opportunities for advancement.