Front Desk Guest Success Specialist (Flexible Schedule)

KATELLA STANTON LLC; Westminster (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Career Advancement Opportunities

Job summary

A hospitality company is seeking a friendly Front Desk Agent in Westminster, California. This role involves assisting guests with check-ins, coordinating with housekeeping, and ensuring a pleasant experience by providing exceptional customer service. The ideal candidate should have a positive demeanor and familiarity with hospitality standards. Ability to lift light weights is desired. Competitive salary and flexible scheduling offered.

Qualifications

• Positive and friendly demeanor for guest interactions.
• Ability to handle challenging situations with a smile.
• Knowledge of hotel operations and standards.

Responsibilities

• Assist guests with check-in and check-out processes.
• Coordinate with housekeeping on room availability.
• Answer guest inquiries via phone, email, and in-person.
• Describe hotel features and amenities.

Skills

Friendly and outgoing personality

Customer service orientation

Computer literacy

Familiarity with hospitality standards

Proficient in English

Job description

A hospitality company is seeking a friendly Front Desk Agent in Westminster, California. This role involves assisting guests with check-ins, coordinating with housekeeping, and ensuring a pleasant experience by providing exceptional customer service. The ideal candidate should have a positive demeanor and familiarity with hospitality standards. Ability to lift light weights is desired. Competitive salary and flexible scheduling offered.