Front Desk Guest Services Specialist — Welcoming, Detail‑Driven

Q Hotels; LaPlace (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Team spirited coworkers

Encouraging Leadership

Discounts on hotel rooms

Job summary

Join a world-class leader in the travel industry as a Front Desk Associate! This role is perfect for those who thrive in a dynamic environment and enjoy making guests feel at home. You will be the first point of contact for guests, ensuring they have a smooth check-in experience and providing them with all the information they need for a comfortable stay. With a focus on teamwork and attention to detail, you will play a crucial role in creating memorable experiences for travelers. If you're passionate about hospitality and ready to make an impact, this opportunity is for you!

Qualifications

• Strong communication skills and a warm demeanor are essential.
• Must be able to work flexible shifts and lift up to 15lbs.

Responsibilities

• Perform check-in and check-out tasks efficiently.
• Manage reservations and provide guest information.
• Respond to guest complaints professionally.

Skills

People-oriented demeanor

Attention to detail

Teamwork

Customer service

Ability to lift/push/pull up to 15lbs

Job description

Join a world-class leader in the travel industry as a Front Desk Associate! This role is perfect for those who thrive in a dynamic environment and enjoy making guests feel at home. You will be the first point of contact for guests, ensuring they have a smooth check-in experience and providing them with all the information they need for a comfortable stay. With a focus on teamwork and attention to detail, you will play a crucial role in creating memorable experiences for travelers. If you're passionate about hospitality and ready to make an impact, this opportunity is for you!