Front Desk & Guest Services Specialist – PTO Included

Gamble Sands; Brewster (MA); On-site; USD 24,108 - 25,485; Part time

Benefits offered by this job

Medical Plans

401(k)

Pet Insurance

PTO

Employee Assistance Program

Job summary

A hospitality resort is seeking a Front Desk Agent who is passionate about delivering outstanding guest service. The role involves checking guests in and out, managing billing, and providing information about the resort. Qualifications include a high school diploma and knowledge of lodging systems. Compensation ranges from $17.50 to $18.50 per hour, with eligible employee benefits including medical plans and 401(k). This position requires regular attendance and offers opportunities for professional growth.

Qualifications

• One to three months related experience and/or training preferred.

Responsibilities

• Post charges to guest’s bills accurately.
• Check guests in and out based on procedures.
• Promote activities and events at the facilities.
• Provide complete information about the resort.
• Answer guest questions and provide directions.
• Manage cash, checks, and credit card receipts.
• Activate emergency procedures when necessary.
• Assist with faxing, copying, and message taking.
• Answer phones and direct calls appropriately.
• Maintain regular and reliable attendance.

Education

High school diploma or general education degree (GED)

Tools

Lodging system application

Job description

A hospitality resort is seeking a Front Desk Agent who is passionate about delivering outstanding guest service. The role involves checking guests in and out, managing billing, and providing information about the resort. Qualifications include a high school diploma and knowledge of lodging systems. Compensation ranges from $17.50 to $18.50 per hour, with eligible employee benefits including medical plans and 401(k). This position requires regular attendance and offers opportunities for professional growth.