Front Desk Guest Services Specialist (Full-Time)

Compass Group USA; Austin (TX); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Free meals

Uniforms and laundering service

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Job summary

Compass Group USA at the AT&T Hotel and Conference Center in Austin, TX is hiring a full-time Guest Services Agent to welcome guests, manage check-in/out, and promote hotel services.

The role requires prior front desk experience, strong guest service skills, and the ability to handle inquiries and payments. The position offers a fixed pay rate of $18 per hour with full benefits.

Days and hours may vary; online applications accepted.

Qualifications

• Previous front desk experience required.
• Ability to handle guest inquiries with professionalism.
• Strong communication and multitasking skills.

Responsibilities

• Check guests in and out using the hotel system.
• Promote hotel services and upsell products.
• Assist guests with payments and reservations.
• Respond to guest requests and resolve issues.

Skills

Front desk experience

Customer service

Job description

Compass Group USA at the AT&T Hotel and Conference Center in Austin, TX is hiring a full-time Guest Services Agent to welcome guests, manage check-in/out, and promote hotel services.

The role requires prior front desk experience, strong guest service skills, and the ability to handle inquiries and payments. The position offers a fixed pay rate of $18 per hour with full benefits.

Days and hours may vary; online applications accepted.