Front Desk Guest Services Specialist - Flexible Shifts

PM New Logo; Wilmington (DE); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

Homewood Suites by Hilton in Wilmington, DE seeks Guest Service Agents to be the welcoming face at our front desk. You will ensure smooth check-in/out, share local recommendations, and provide exceptional guest service in a fast-paced hotel setting.

The role requires a high school diploma (or equivalent) and 3–6 months of related experience, with a positive, people-focused approach and flexibility for varied shifts, including weekends and evenings. Hotel discounts and competitive pay are offered.

Qualifications

• High school diploma or equivalent.
• Three to six months of related experience preferred.
• Must be a people-person with polite and positive demeanor.

Responsibilities

• Welcome guests at check-in and check-out, delivering friendly service.
• Provide area knowledge and recommendations to guests.
• Handle cash responsibly and operate a hotel front desk computer systems.
• Maintain professionalism in a fast-paced environment and assist guests as needed.

Job description

Homewood Suites by Hilton in Wilmington, DE seeks Guest Service Agents to be the welcoming face at our front desk. You will ensure smooth check-in/out, share local recommendations, and provide exceptional guest service in a fast-paced hotel setting.

The role requires a high school diploma (or equivalent) and 3–6 months of related experience, with a positive, people-focused approach and flexibility for varied shifts, including weekends and evenings. Hotel discounts and competitive pay are offered.