Front Desk Leader | Growth-Oriented, Flexible Schedule

Prussia PA; Wilmington (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

Homewood Suites by Hilton in Wilmington, DE is seeking a Front Desk Supervisor to lead the front office team and ensure exceptional guest service. You’ll oversee staffing, scheduling, and expense management while fostering collaboration among front desk staff.

The ideal candidate has a High School diploma and 1–3 years of related experience, with flexibility for varied shifts including nights, weekends, and holidays. The role offers competitive pay and hotel perks such as discounted stays.

Qualifications

• High School diploma (or equivalent) required.
• 1–3 years of related front desk or hospitality experience.
• Strong customer service mindset and professional communication.

Responsibilities

• Provide training and guidance for front desk staff on hotel procedures and standards.
• Lead daily front desk tasks and ensure smooth operations.
• Assist Guest Services Manager with monitoring performance and attendance.
• Balance daily paperwork including cash drawer, deposits, and credit card reconciliations.

Skills

Leadership

Customer service

Team collaboration

Education

High School diploma or equivalent

Job description

Homewood Suites by Hilton in Wilmington, DE is seeking a Front Desk Supervisor to lead the front office team and ensure exceptional guest service. You’ll oversee staffing, scheduling, and expense management while fostering collaboration among front desk staff.

The ideal candidate has a High School diploma and 1–3 years of related experience, with flexibility for varied shifts including nights, weekends, and holidays. The role offers competitive pay and hotel perks such as discounted stays.