Front Desk Guest Services Specialist – Flexible Scheduling

TownePlace Suites by Marriott; Omaha (NE); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

TownePlace Suites by Marriott in Omaha is seeking a friendly Front Desk Agent to join our hotel team. You will warmly greet guests, check them in and out, manage reservations, and answer questions to ensure a seamless stay.

Daily tasks include handling payments, issuing keys, coordinating with housekeeping and maintenance, and maintaining accurate records. If you thrive in a fast-paced hospitality environment, this role offers growth, teamwork, and excellent training.

Qualifications

• Experience in a fast-paced hospitality environment preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and stay organized while assisting guests.

Responsibilities

• Greet and assist guests during arrival and departure.
• Process payments and issue room keys.
• Respond promptly to guest questions and concerns.
• Coordinate with housekeeping and maintenance.
• Maintain accurate reservation records.

Skills

Guest service

Customer service

Communication

Tools

Reservation system

POS system

Job description

TownePlace Suites by Marriott in Omaha is seeking a friendly Front Desk Agent to join our hotel team. You will warmly greet guests, check them in and out, manage reservations, and answer questions to ensure a seamless stay.

Daily tasks include handling payments, issuing keys, coordinating with housekeeping and maintenance, and maintaining accurate records. If you thrive in a fast-paced hospitality environment, this role offers growth, teamwork, and excellent training.