Front Desk Guest Services Specialist

Stonebridge; Fenwick Island (DE); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading hotel in Fenwick Island, Delaware is seeking a Guest Service Agent to serve as the primary contact for all guests. Responsibilities include efficient guest check-ins and check-outs, maintaining cash accuracy, and providing exceptional customer service. The ideal candidate will possess strong communication skills and a commitment to service excellence. This is a part-time position suitable for entry-level applicants.

Qualifications

• Ability to read and comprehend simple instructions and correspondence.
• Ability to speak English fluently.
• Ability to write simple correspondence.

Responsibilities

• Check guests in and out of the hotel efficiently.
• Maintain accurate cash sheet and balance cash drawer.
• Resolve guest complaints effectively.

Skills

Customer service skills

Accuracy in work

Initiative

Accountability

Education

One year certificate from college or technical school

Tools

POS system

Job description

A leading hotel in Fenwick Island, Delaware is seeking a Guest Service Agent to serve as the primary contact for all guests. Responsibilities include efficient guest check-ins and check-outs, maintaining cash accuracy, and providing exceptional customer service. The ideal candidate will possess strong communication skills and a commitment to service excellence. This is a part-time position suitable for entry-level applicants.