Front Desk Guest Services Specialist

Valor Hospitality Partners, LLC; Brookhaven, Northern (MS, KY); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive Salary

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO after 90 days

401k employer match

Tuition Reimbursement

Food and Beverage Discounts

Job summary

Valor Hospitality Partners, LLC at Holiday Inn Express Brookhaven, MS is seeking a Guest Services Agent for a part-time role. You will be the first point of contact, greeting guests and handling registrations, reservations, and inquiries with a friendly, professional demeanor.

Responsibilities include processing payments, quoting room rates, and assisting guests with directions and local recommendations while coordinating with Housekeeping to ensure smooth check-ins and check-outs.

Qualifications

• High school diploma or equivalent experience.
• Three to twelve months of employment in a related guest relations role.
• Excellent computer and cash handling skills; sociable and guest service oriented.

Responsibilities

• Handle guest registration, room assignments, quotes, and same-day reservations.
• Greet guests warmly and provide local recommendations.
• Process payments and balance guest folios daily.
• Answer phone calls and assist guests with inquiries.
• Coordinate with Housekeeping to manage room status.

Skills

Computer skills

Cash handling

Guest service

Education

High school diploma or equivalent

Tools

POS system

Job description

Valor Hospitality Partners, LLC at Holiday Inn Express Brookhaven, MS is seeking a Guest Services Agent for a part-time role. You will be the first point of contact, greeting guests and handling registrations, reservations, and inquiries with a friendly, professional demeanor.

Responsibilities include processing payments, quoting room rates, and assisting guests with directions and local recommendations while coordinating with Housekeeping to ensure smooth check-ins and check-outs.