Front Desk & Guest Services Specialist

Bergstrom Appleton Mercedes / Bmw; Appleton (WI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Two weeks PTO

401(k) match

Paid holidays

Wellness program

Free health clinic

Employee assistance program

Job summary

Bergstrom Automotive in Wisconsin’s Appleton area is seeking a friendly receptionist to warmly greet guests, direct them to the appropriate department, answer and route phone calls, and provide general administrative support across multiple teams.

This full-time front desk role offers a daytime schedule, a starting pay of $15.00–$18.00 per hour (with an extra $2.00 per hour on Saturdays), and a comprehensive benefits package including medical, dental, vision, 401(k) matching, PTO and paid

Qualifications

• Experience as receptionist/front desk/guest services preferred.
• Excellent verbal and written communication skills with a friendly, professional demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office Suite and ability to learn new software and phone systems.

Responsibilities

• Greet guests and direct them to the appropriate department.
• Answer and route incoming phone calls professionally and accurately.
• Provide general administrative support across departments as needed.
• Maintain a clean and welcoming front desk and waiting area; offer guests refreshments.
• Coordinate with sales, service, and parts teams for seamless communication.
• Follow scheduled shifts and ensure reliable coverage at the front desk.

Skills

Communication skills

Organizational skills

Phone systems

Microsoft Office

Tools

Microsoft Office Suite

Job description

Bergstrom Automotive in Wisconsin’s Appleton area is seeking a friendly receptionist to warmly greet guests, direct them to the appropriate department, answer and route phone calls, and provide general administrative support across multiple teams.

This full-time front desk role offers a daytime schedule, a starting pay of $15.00–$18.00 per hour (with an extra $2.00 per hour on Saturdays), and a comprehensive benefits package including medical, dental, vision, 401(k) matching, PTO and paid