Receptionist

Bergstrom Appleton Mercedes / Bmw; Appleton (WI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Two weeks PTO

401(k) match

Paid holidays

Wellness program

Free health clinic

Employee assistance program

Job summary

Bergstrom Automotive in Wisconsin’s Appleton area is seeking a friendly receptionist to warmly greet guests, direct them to the appropriate department, answer and route phone calls, and provide general administrative support across multiple teams.

This full-time front desk role offers a daytime schedule, a starting pay of $15.00–$18.00 per hour (with an extra $2.00 per hour on Saturdays), and a comprehensive benefits package including medical, dental, vision, 401(k) matching, PTO and paid

Qualifications

• Experience as receptionist/front desk/guest services preferred.
• Excellent verbal and written communication skills with a friendly, professional demeanor.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office Suite and ability to learn new software and phone systems.

Responsibilities

• Greet guests and direct them to the appropriate department.
• Answer and route incoming phone calls professionally and accurately.
• Provide general administrative support across departments as needed.
• Maintain a clean and welcoming front desk and waiting area; offer guests refreshments.
• Coordinate with sales, service, and parts teams for seamless communication.
• Follow scheduled shifts and ensure reliable coverage at the front desk.

Skills

Communication skills

Organizational skills

Phone systems

Microsoft Office

Tools

Microsoft Office Suite

Job description

ReceptionistBergstrom Enterprise Motorcars (BMW, Mercedes Benz, Sprinter)At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll DoGuest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.Schedule: Full TimeMonday 10:00 am - 7:00 pmTuesday - Friday 7:00 am - 4:00 pmOne Saturday per month 8:00 am - 5:00 pm (day off during the week when working Saturday)Pay: starting at $15.00-18.00/hour based on experience. Earn an extra $2.00 per hour worked every Saturday! What We're Looking ForExperience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude. Our Commitment to YouAt Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:Competitive CompensationComprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)Exclusive Discounts: Save on vehicles, service, and partsFinancial Security: 401(k) plan with company match (for full-time team members)Work-Life Balance: Paid holidays (for full-time team members)Wellness Support:Wellness ProgramFree Team Member ClinicAccess to a Free Health CoachEmployee Assistance ProgramTeam Recognition: Employee Referral ProgramCareer Development: Ongoing training and opportunities for growth and advancementAt Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!Join Wisconsin’s Largest and Most Award-Winning Automotive Group!Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!