Front Desk & Guest Services Pro — Luxury Hotel Experience

Sage Restaurant Group; Denver, Northern (CO, KY); Hybrid; USD 58,025,000 - 60,614,000; Full time

Benefits offered by this job

Health insurance

HSA/FSA

Life insurance

PTO

401(k) match

EAP

Tuition reimbursement

Hotel discounts

Free meal per shift

Parking discount

Referral bonus

Job summary

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a Front Desk Associate to greet guests, handle reservations, process check-ins/outs, and manage cash with accuracy. You will answer inquiries, promote services, and maintain guest relations with a friendly, professional demeanor.

Requirements include a high school diploma, fluency in English, and experience with cash handling and POS systems. This is a full-time on-site role with excellent benefits and open until October 15, 2026.

Qualifications

• High School diploma or equivalent.
• Fluent in English, both written and spoken.
• Experience with cash handling and POS systems.
• Strong math aptitude and attention to detail.
• Excellent customer service and composure in stressful situations.
• Hig hly organized with ability to multitask.

Responsibilities

• Greets guests and completes check-in procedures, ensuring satisfaction and correct room assignment.
• Processes check-out and settles accounts following established procedures.
• Handles cash transactions accurately and maintains records.
• Answers inquiries and accepts reservations, communicating rates and options.
• Maintains guest relations with timely and informed responses.
• Operates PBX to answer, transfer and wake guests as needed.
• Ensures cash controls per hotel policy and keeps a professional demeanor.

Skills

Cash handling

Customer service

English fluency

Organization

Multitasking

Education

High School diploma

Tools

PBX system

Cash register system

Job description

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a Front Desk Associate to greet guests, handle reservations, process check-ins/outs, and manage cash with accuracy. You will answer inquiries, promote services, and maintain guest relations with a friendly, professional demeanor.

Requirements include a high school diploma, fluency in English, and experience with cash handling and POS systems. This is a full-time on-site role with excellent benefits and open until October 15, 2026.