Night Auditor – Luxury Hotel Front Desk & Ledger Expert

Sage Restaurant Group; Denver, Northern (CO, KY); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a Front Desk Clerk to manage reservations, guest inquiries and check-ins with professional hospitality standards.

The role requires basic accounting knowledge, strong communication, and reliable cash handling. On-site position in Denver's Cherry Creek area offers comprehensive benefits and opportunities for growth within Sage Hospitality Group.

Qualifications

• Ability to operate a personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing CRT screens.
• Excellent speech communication skills for telephone conversations.
• Excellent comprehension and literacy for reading daily reports, numbers, etc.

Responsibilities

• Audit, balance and report on hotel areas to provide timely information and prevent fraud.
• Respond to guests professionally for reservations and inquiries.
• Perform front desk duties including express checkouts.
• Operate PBX equipment and manage wake-up calls.
• Balance and close bank ticket codes daily.
• Greet guests and complete standard check-in procedures.
• Maintain guest relations with timely, knowledgeable responses.
• Assist guests with departures and check-out processes.
• Support in-room and front desk cash handling procedures.

Skills

PC & cash handling

Data entry

Telephone etiquette

Guest relations

Hearing (moderate)

Vision (excellent)

Verbal communication

Education

High school education or equivalent

Job description

Hotel Clio, a Luxury Collection Hotel in Denver, seeks a Front Desk Clerk to manage reservations, guest inquiries and check-ins with professional hospitality standards.

The role requires basic accounting knowledge, strong communication, and reliable cash handling. On-site position in Denver's Cherry Creek area offers comprehensive benefits and opportunities for growth within Sage Hospitality Group.