Front Desk Guest Services Pro — Flexible Hours & Growth

Drury Hotels; Joplin (AR); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Medical benefits

401(k) retirement plan

Job summary

Drury Hotels in Joplin, MO is seeking a Front Desk Associate to warmly welcome guests, ensuring a friendly, efficient first impression and memorable service. You will check guests in and out, promote programs, maintain records, handle cash, monitor satisfaction, and resolve guest issues with courtesy.

This role also covers breakfast service and Kickback duties when required. This role offers flexible scheduling, hotel discounts, paid time off, and a quarterly bonus opportunity up to $3,200, with

Qualifications

• Experience in front desk or guest services.
• Ability to handle cash and payments.
• Excellent communication and interpersonal skills.
• Fluent in English.

Responsibilities

• Check guests in and out at the front desk.
• Promote programs, maintain guest records, cash handling, monitor satisfaction, and resolve issues.
• Assist with breakfast service and Kickback setup.
• Uphold Drury hospitality standards.

Skills

Customer Service

Multitasking

Cash Handling

English Proficiency

Guest Interaction

Job description

Drury Hotels in Joplin, MO is seeking a Front Desk Associate to warmly welcome guests, ensuring a friendly, efficient first impression and memorable service. You will check guests in and out, promote programs, maintain records, handle cash, monitor satisfaction, and resolve guest issues with courtesy.

This role also covers breakfast service and Kickback duties when required. This role offers flexible scheduling, hotel discounts, paid time off, and a quarterly bonus opportunity up to $3,200, with