Front Desk Guest Service Agent | Flexible Scheduling & Perks

Drury Hotels Company, LLC; Creve Coeur (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship and development plans

Management training

Internal promotions

Company 401(k)

Job summary

Drury Hotels in Creve Coeur, MO, seeks a friendly front desk associate to greet guests, check in/out, manage records, and promote hotel programs. You will assist with breakfast and evening Kickback service, handling cash and ensuring guest satisfaction.

A team-centered, can-do attitude helps you thrive in a fast-paced hospitality environment. We value warm communication, attention to detail, and the ability to work independently while delivering exceptional service.

Qualifications

• Warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Familiarity with handling money, making change, and using office machines in day-to-day activities.
• Ability to speak and receive direction (written and verbal direction) in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, including checking guests in and out, promoting programs, maintaining guest records, cash handling, monitoring satisfaction, and problem resolution.
• Assist with breakfast and Kickback service, including food prep, setup, service, and cleanup.

Skills

Customer service

Attention to detail

Cash handling

English proficiency

Independent worker

Tools

Office equipment

Job description

Drury Hotels in Creve Coeur, MO, seeks a friendly front desk associate to greet guests, check in/out, manage records, and promote hotel programs. You will assist with breakfast and evening Kickback service, handling cash and ensuring guest satisfaction.

A team-centered, can-do attitude helps you thrive in a fast-paced hospitality environment. We value warm communication, attention to detail, and the ability to work independently while delivering exceptional service.