Front Desk Guest Experience - Flexible Schedule & Bonuses

Drury Hotels Company, LLC; Urbana (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

401(k) company-matched

Job summary

Drury Hotels in Champaign, IL is seeking a Front Desk Clerk to greet guests, check them in and out, promote programs, and maintain guest records with a friendly, efficient approach. The role includes cash handling, assisting with breakfast and Kickback service, and upholding the +1 Service standard.

We offer a discretionary quarterly bonus up to $3,200, flexible scheduling, hotel discounts, free room nights, and growth opportunities through mentorship and internal promotions.

Qualifications

• Friendly and highly organized communicator.
• Ability to multitask and handle multiple tasks.
• Experience with cash handling and guest records.

Responsibilities

• Check guests in and out at the front desk.
• Promote company programs and maintain guest records.
• Cash handling and problem resolution.
• Assist with breakfast and Kickback service, including setup and cleanup.
• Maintain a high standard of integrity and hospitality with a +1 Service attitude.

Skills

Warm and friendly demeanor

Attention to detail

Multitasking

Cash handling

English proficiency

Job description

Drury Hotels in Champaign, IL is seeking a Front Desk Clerk to greet guests, check them in and out, promote programs, and maintain guest records with a friendly, efficient approach. The role includes cash handling, assisting with breakfast and Kickback service, and upholding the +1 Service standard.

We offer a discretionary quarterly bonus up to $3,200, flexible scheduling, hotel discounts, free room nights, and growth opportunities through mentorship and internal promotions.