Front Desk Guest Services Pro

Travel-Leisure-Co; Redmond (OR); On-site; USD 46,276,000 - 62,609,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability insurance

401k with employer match

Paid time off (30+ hours)

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate in Redmond, OR. You will warmly welcome guests, guide them through registration, quote room rates, and manage reservations from check-in to checkout in a busy resort setting.

Requirements include excellent communication, English proficiency, and accurate cash handling in a sometimes fast-paced environment. Medical, dental, and vision benefits are among the offerings.

Qualifications

• Excellent communication skills and the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of cash handling procedures.
• Strong attention to detail and organization in a fast-paced environment.

Responsibilities

• Guide guests through registration, issue unit keys, and provide resort information.
• Provide room rate quotes and confirm reservations.
• Process cash and credit card transactions following procedures.
• Balance cash receipts and perform money handling duties.
• Complete check-out procedures and verify charges in guest folios.
• Respond to guest inquiries and concerns promptly.

Skills

Excellent communication

English proficiency

Cash handling

Basic math

Multitasking

Job description

Travel + Leisure Co. is hiring a Guest Services Associate in Redmond, OR. You will warmly welcome guests, guide them through registration, quote room rates, and manage reservations from check-in to checkout in a busy resort setting.

Requirements include excellent communication, English proficiency, and accurate cash handling in a sometimes fast-paced environment. Medical, dental, and vision benefits are among the offerings.