Front Desk & Guest Services Pro

Brookdale; Murrieta (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early wage access

Voluntary benefits

PTO

Paid holidays

Life insurance

Adoption assistance

Disability insurance

FSA

HSA

Pet insurance

Tuition reimbursement

Job summary

Brookdale in California is seeking a Receptionist to welcome visitors, answer questions, direct calls, and manage guest logs at the community front desk. You will handle mail delivery and basic clerical tasks as part of daily operations.

The role supports residents and staff by providing friendly service, maintaining security protocols, and assisting with emergencies per community procedures. This is a full-time on-site position with benefits eligibility.

Responsibilities

• Greets all visitors entering the community, answers questions, signs guest sheets, and answers/directs phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale in California is seeking a Receptionist to welcome visitors, answer questions, direct calls, and manage guest logs at the community front desk. You will handle mail delivery and basic clerical tasks as part of daily operations.

The role supports residents and staff by providing friendly service, maintaining security protocols, and assisting with emergencies per community procedures. This is a full-time on-site position with benefits eligibility.