Front Desk & Guest Services Lead (Full-Time)

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 19,286 - 27,552; Full time

Job summary

The Colonial Williamsburg Foundation in Williamsburg, VA is seeking a Front Desk Attendant to welcome guests, register arrivals, handle cashiering, and provide accurate information. This role requires a friendly demeanor, professional communication, and the ability to work varied shifts, including days, nights, weekends, and holidays.

Ideal candidates will have front desk or guest relations experience, a high school diploma or GED, solid cash handling skills, and the stamina to stand for long

Qualifications

• Some front desk or guest relations experience preferred.
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Ability to Handle guests' complaints
• Work well under pressure
• Stand for long periods of time
• Act and react quickly in a professional manner
• Handle paperwork efficiently

Responsibilities

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

Skills

Guest relations

Public contact

Organizational skills

Communication skills

Cash handling

Flexibility

Work under pressure

Stand for long periods

Handle complaints

Education

High school diploma or GED

Job description

The Colonial Williamsburg Foundation in Williamsburg, VA is seeking a Front Desk Attendant to welcome guests, register arrivals, handle cashiering, and provide accurate information. This role requires a friendly demeanor, professional communication, and the ability to work varied shifts, including days, nights, weekends, and holidays.

Ideal candidates will have front desk or guest relations experience, a high school diploma or GED, solid cash handling skills, and the stamina to stand for long